Frequently Asked
Frequently Asked Questions
What products does Prime Security Store offer?
Prime Security Store supplies and installs gate motors like Centurion D5 Smart and Centurion D6 Smart, CCTV systems including Hikvision 4 Channel DVR and Hikvision 8 Channel DVR, WiFi security cameras, electric fence kits (90m), and double swing gate motor kits.
Do you offer installation services?
Yes! We provide professional installation for all our security products, ensuring proper setup, testing, and client training.
What is the difference between a 4-channel and 8-channel CCTV system?
A 4-channel system supports up to 4 cameras, while an 8-channel system supports up to 8 cameras — ideal for larger homes or businesses.
Do your CCTV systems work with mobile phones?
Yes, our systems (including Hikvision units) can be connected to your smartphone for remote viewing and live monitoring.
How long does installation take?
Most standard installations are completed within one day, depending on the size and complexity of the project.
Do you provide warranties?
Yes, our products come with manufacturer warranties, and we also offer workmanship guarantees on installations.
Can electric fencing be installed on existing walls?
Yes, our 90m electric fence kits can be installed on most existing boundary walls and fences for added perimeter protection.
Do you cater to residential and commercial properties?
Yes, we serve both residential homes and business premises.
How can I request a quote?
You can contact Prime Security Store via WhatsApp, phone call, or email for a free quotation. Simply provide your location and the product/service you’re interested in.